Refund Policy
A legal disclaimer
# REFUND POLICY
**LMIA EXPRESS INC.**
Effective Date: January 1, 2026
Last Updated: February 12, 2026
1. PURPOSE
This Refund Policy outlines the terms and conditions under which refunds may be issued for services provided by **LMIA EXPRESS INC.** (“Company,” “we,” “us,” or “our”).
By engaging our services, clients agree to the terms set out in this Refund Policy.
2. NATURE OF SERVICES
LMIA EXPRESS INC. provides immigration-related consulting, administrative assistance, and document preparation services in connection with Labour Market Impact Assessment (LMIA) applications and related processes.
Government application decisions are made solely by the appropriate authorities, including but not limited to Immigration, Refugees and Citizenship Canada (IRCC) and Employment and Social Development Canada (ESDC). The Company does not guarantee approval of any application.
3. NON-REFUNDABLE FEES
Unless expressly stated otherwise in a written service agreement signed by both parties, the following fees are non-refundable:
* Consultation fees
* Assessment or eligibility review fees
* Document preparation fees once work has commenced
* Government filing fees
* Third-party fees (including translation, courier, advertising, recruitment, or professional services)
Fees become non-refundable once substantive work has begun on the client’s file.
4. REFUNDS PRIOR TO COMMENCEMENT OF WORK
If a client cancels services in writing before any substantive work has commenced, the Company may issue a refund of fees paid, less:
* Administrative processing fees; and
* Any third-party expenses already incurred.
5. NO REFUND FOR GOVERNMENT DECISIONS
No refund shall be issued in the following circumstances:
* Refusal, rejection, or delay of an LMIA or immigration application
* Changes in government policy or eligibility criteria
* Delays caused by government backlogs
* Client ineligibility discovered after engagement
* Client failure to provide required documentation in a timely manner
The Company’s fees are for professional time and services rendered, not for a guaranteed outcome.
6. CLIENT WITHDRAWAL AFTER WORK COMMENCES
If a client withdraws services after work has commenced:
* Fees for work already completed remain payable and non-refundable.
* The Company may, at its sole discretion, issue a partial refund for services not yet performed.
7. TERMINATION BY THE COMPANY
The Company reserves the right to terminate services if:
* The client provides false, misleading, or incomplete information;
* The client fails to cooperate or provide required documentation;
* The client fails to make payment as agreed;
* Continuing representation would breach legal or ethical obligations.
In such cases, refunds, if any, shall be determined at the Company’s discretion, less fees for work completed and expenses incurred.
8. REFUND REQUEST PROCEDURE
All refund requests must:
* Be submitted in writing;
* Include the client’s full name and file reference number;
* State the reason for the refund request.
Requests should be sent to:
LMIA EXPRESS INC.
Refund determinations will be made within [Insert Number] business days of receipt of the written request.
9. PROCESSING TIME
Approved refunds will be issued using the original method of payment where possible. Processing times may vary depending on financial institutions and payment processors.
10. CONSUMER PROTECTION RIGHTS
Nothing in this Refund Policy limits or waives any rights the client may have under applicable consumer protection legislation in the Province of [Insert Province] or under Canadian law.
11. POLICY MODIFICATIONS
LMIA EXPRESS INC. reserves the right to modify this Refund Policy at any time. The version in effect at the time of service engagement shall apply unless otherwise required by law.